The largest number of postal employees are Mail Carriers, Mail Handlers, Mail Processors, and Window Clerks.
Mail Carrier
In this role employees typically work outdoors, delivering mail in all weather conditions.
Although carriers are exposed to many natural hazards, such as extreme temperatures, wet or icy roads and surfaces, the work is not particularly dangerous. However, lifting and bending can cause repetitive strain injuries.
Mail Carriers deliver and collect packages along routes in rural or urban areas during weekdays, weekends and holidays. They also provide a variety of services to customers along their assigned route. They may be required to use a personal vehicle if a postal vehicle is not provided. This position is ideal for candidates that enjoy staying active and working independently outdoors with occasional customer service interactions.
Job duties include:
- Sort, lift and push moderate to heavy loads of mail and packages to prepare for delivery
- Deliver mail along your assigned route
- Pick up, collect mail from customers
- Work indoors and outdoors in all weather: rain, snow, cold and heat
Mail Handler
Mail Handlers load, unload and move mail and packages. They also perform other duties incidental to the movement and processing of mail. If you enjoy staying active in a team environment that emphasizes safety and ergonomics this could be a great fit for you.
Job duties include:
- Loading, lifting and carrying moderate to heavy mail from trucks and sorting equipment
- Separate outgoing bulk mail and load onto mail trucks for distribution
- Operate machinery and carry mail to distribution area
- May perform a variety of duties such as rewrapping damaged parcels and weighing mail
- Lifting or carrying mail and packages up to 70 pounds
Mail Processor
Employees perform a variety of clerical duties required to process mail using automated mail processing equipment or manual methods of sorting and distribution. If you enjoy working in a fast-paced, safe environment with occasional interaction with the public, this could be the right job for you.
Job duties include:
- Sort outgoing and/or incoming mail using automated equipment
- Ensure all necessary support equipment and that materials are organized for sorting
- May provide services at public window for non-financial transactions
- Lifting or carrying mail and packages up to 70 pounds
Window Clerk
In this role you will perform a variety of sales and customer support services. The job primarily involves providing services to customers over the counter at postal branches. If you enjoy working regularly with the public to serve your community, this may be an excellent fit for you.
Job duties include:
- Greet and interact with customers, offer assistance with products, sales and promotions, and provide a good customer experience
- Handle and process customer purchases and returns of products and services
- Perform passport duties
- Maintain appearance of retail lobby by setting up and arranging displays that are presentable to customers
- Prolonged standing while interacting with customers